Mail & Shipping in Germany: what actually matters to know
Real experience of people from chats on «Mail & Shipping» in Germany — as it is, no fluff. For your case — ask Luky.
From real experience
When in Germany/EU, accessing Russian email services (e.g., mail.ru) from a foreign IP address may require SMS verification. Russian SIM cards with roaming enabled (or even with only cellular service enabled, no data) can receive SMS and calls. Incoming calls might be charged based on the tariff, but SMS and verification codes typically arrive free of charge. To prevent a Russian SIM card from being blocked due to 90 days of inactivity while abroad, some operators (e.g., MegaFon) offer a service to retain the number's activity for a small monthly fee. Disabling mobile data does not prevent the reception of SMS or calls, as they operate via the cellular network.
When facing excessive customs duties on shipments to/from Germany, users can contest the valuation. Required evidence includes formal invoices, payment transaction history, and original receipts. Documentation from unverifiable online platforms is often rejected. The formal appeal process is necessary if the initial declared value is disputed.
German companies and government offices often filter out emails from non-European providers or addresses perceived as unprofessional. Using a German-based email provider (e.g., gmx.de, web.de) significantly increases the probability of emails reaching the inbox of official recipients.
Sending goods from Russia (e.g., cosmetics) that are under sanctions, even via a third country like Turkey, to Germany carries a high risk of customs issues. Advise against such shipments due to potential confiscation or legal penalties.
Sending documents from Germany to Russia requires checking current service availability. While express services like DHL may not be accepting shipments to Russia, standard postal services (e.g., Deutsche Post) might still operate. A letter sent via Deutsche Post on May 8th was delivered to Novosibirsk by May 30th, indicating a delivery time of approximately three weeks. It's advisable to confirm with the postal service regarding non-express options and estimated delivery times.
When shipping parcels from Germany to Russia, options like DHL or Deutsche Post might have limitations. Courier services are an alternative, but require specific confirmation regarding delivery to Russia. Parcels valued over 200 Euros may be subject to customs duties payable locally, depending on the contents.
To send documents from Germany to Moscow within a maximum of two weeks, inquire about DHL Express services, as there are conflicting reports about its availability to Russia. Personal delivery options may exist, but are less convenient. Verify current service status directly with DHL or alternative courier services specializing in international document delivery.
User with a Belarusian passport is attempting to register for DHL Packstation in Germany. They have a registered address but it's not in their name, leading to a verification rejection. Standard procedure involves scanning documents and receiving a confirmation code via postal mail, which requires a permanent address registered in the user's name. Alternative options might include having packages sent to the name of the person registered at the address.
When shipping to Germany, be prepared for potential bureaucratic hurdles and delays. Status updates like 'provide documents' can persist for extended periods. Proactive engagement with DHL and customs, including filing a lost package claim after the delivery window, is recommended. Phrases asserting rights as a resident might expedite the process. Even seemingly simple items can face scrutiny, highlighting the need for persistence in resolving customs issues.
Sending cosmetics, even as personal gifts, can lead to significant customs issues in Germany if they are prohibited items. Be aware of German import regulations and restricted goods. Failure to comply can result in delays, seizure of items, and potentially severe legal consequences like criminal charges for violating trade restrictions. Always declare contents accurately and research prohibited items before shipping.
Shipping branded clothing from Germany to Russia can lead to customs issues due to sanctions. If the declared value is underestimated, Russian customs may re-evaluate the items (e.g., to 2000 EUR for 7 used branded items), refuse entry, and suggest a return. Such actions, particularly regarding new or high-value branded goods, can be considered a violation of sanctions regimes. It is crucial to accurately declare contents and value to avoid potential legal consequences or seizure.
To send parcels from Germany to Russia:
- Consider using DHL or Deutsche Post.
- Parcel delivery times can be around 5 weeks.
- Ensure all documentation is perfectly filled out to avoid inspection.
Shipping a bicycle from Germany to Poland can be challenging. Domestic shipping within Germany is more straightforward. Train services are a possible option.
Packages sent to Germany can experience significant delays (up to 4 months) if customs require documentation. It's crucial to actively follow up with shipping and customs authorities if unclear requirements are presented. Seizures can occur for various items, even seemingly harmless ones like wooden toys, if they fall under specific import restrictions or regulations. Persistence in communication and understanding the documentation process is key to recovering shipments.
Documents can be sent from Germany to Russia. Specialized companies offer services with delivery times typically ranging from 10 to 15 days. Standard postal services may take 3 weeks or more. It is recommended to search for 'how to send documents from Germany to Russia' to find available companies.
Sending medications from Germany to Russia is restricted. Prescription drugs are generally prohibited. Non-prescription items like dietary supplements (B.A.D.) or vitamins might be permissible, but customs regulations should always be verified. Delivery via services like DHL can take approximately one month.
Mailing documents from Germany to Russia: Deutsche Post (Einschreiben) is the standard method for non-commercial documents. Delivery time typically ranges from 2 weeks to 1 month. It is recommended to send a high-quality digital scan of official invitations to the recipient beforehand for visa application purposes, as originals are primarily required for physical entry (border control).
German customs (Zoll) can heavily delay parcels coming from Russia (sometimes up to 99 days, with several weeks of status silence). German customs authorities frequently extend verification periods and have strict rules on confiscating restricted items. In addition, tracking statuses on Russian Post platforms might fail to update to 'delivered' even after the parcel has reached the recipient.
When traveling to Germany, it's common for people to bring Russian sweets and snacks for themselves or as gifts. While some Russian products like 'Belevskaya pastila', 'kozinaki', or 'halva in chocolate' can be found in Russian or Turkish stores in Germany, availability and price can be issues. Children who grew up in Germany might not initially appreciate these sweets as much as those who grew up in Russia, but their taste can develop with age. For specific items like 'B.Yu. Alexandrov' chocolate-covered cheese snacks, an insulated bag might be needed for transport due to potential temperature sensitivity. It's advisable to check local Russian stores or consider bringing them from Russia if specific brands are desired.
To send a domestic package within Germany via DHL efficiently: 1. Purchase and pay for the shipping label online at dhl.de to receive a QR code. 2. Visit any DHL Packstation (automated kiosk), scan the QR code to print the label on-site, stick it on the package, and drop it in the designated locker. 3. Alternatively, go to a physical Deutsche Post/DHL branch to have the package weighed, paid for, and sent manually.
For travel to Germany with a car, in addition to currency and insurance, prepare car insurance (OSAGO), a temporary import declaration to save time at the border, and proof of accommodation. Insurance can be obtained at a gas station after crossing the border at Grzechotki-Mamonovo.
Documents shipped from Germany to Moscow took 20 days to arrive and were delivered on July 5th. The shipment included household items and cheese.