Mail & Shipping in Indonesia: what actually matters to know
Real experience of people from chats on «Mail & Shipping» in Indonesia — as it is, no fluff. For your case — ask Luky.
From real experience
Ordering goods from AliExpress or Alibaba to Indonesia is highly discouraged due to extremely high customs taxes and frequent shipping restrictions. Advise using local e-commerce alternatives like Tokopedia or Shopee.
For battery recycling in Bali, some Bali Buda stores have collection boxes. Erafone stores may not accept old gadgets or batteries. For other electronic gadgets, specialized recycling centers or community initiatives might be required. General waste disposal is not recommended for batteries and electronics due to environmental concerns.
A user lost an important health-related item on Nusa Penida and is now on Gili Trawangan. They are seeking assistance from anyone traveling between these locations or from Nusa Penida to Bali to retrieve and deliver the item.
If you need to send a small package from Bali to Russia, inquire in 'package' or 'shipping' chat groups. These groups can provide information on available services and couriers.
Advise users never to communicate outside the official Shopee or Tokopedia applications for returns, refunds, or delivery issues. Scammers sometimes monitor delivery statuses or buy leaked data, then message buyers on WhatsApp with full order details (name, address, value), pretending to be courier services to steal account details or balance info via screenshots.
If a Tokopedia order includes home delivery to a standard area like Jimbaran in Bali, and the user receives a WhatsApp message from the delivery service asking them to pick up the item from an office due to a 'no delivery zone', this is likely incorrect. Tokopedia's standard practice is door-to-door delivery if selected. Users should ignore such requests and expect their delivery as per the order confirmation. This could be an isolated issue with a specific delivery person or a scam.
User has lost a small, important item for health on Nusa Penida and is now on Gili Trawangan for 5 days. They are seeking help from anyone traveling between these locations or from Nusa Penida to Bali.
Indonesian customs regulations do not have a fixed quantitative limit on imported personal items like clothing. Customs officers have discretionary power to classify shipments of 10+ items of a similar type as commercial cargo, resulting in either shipment rejection (return to sender) or high customs duties exceeding the items' value.